Frequently Asked Questions

We install both AC and DC Tata EV chargers including portable chargers (3.3kW), wall-mounted home chargers (7.4kW), and commercial fast charging stations (22kW and above). Our team helps you choose the right type based on your vehicle model, charging requirements, and electrical infrastructure.

Typical residential EV charger installation takes 4-6 hours, while commercial installations may take 1-2 days depending on the complexity and number of charging points required. We provide accurate time estimates after our initial site survey.

We provide a comprehensive 2-year warranty on all installations, covering both labor and equipment. Additionally, we offer 1 year of free technical support and maintenance guidance. Tata chargers come with their manufacturer warranty which we help you claim if needed.

Yes, we offer comprehensive maintenance contracts including regular inspections, cleaning, software updates, and 24/7 emergency repair services. Our maintenance plans ensure optimal performance and extend the life of your charging equipment.

Requirements vary by charger type. Portable chargers use standard 15A sockets, while wall-mounted chargers typically require 32A dedicated circuits. Our technicians conduct a detailed electrical assessment and upgrade your panel if necessary to ensure safe installation.

Installation costs vary based on charger type, electrical work required, and site conditions. Residential installations typically range from ₹15,000 to ₹45,000 including equipment. We provide detailed quotes with no hidden charges after our free site survey.

Yes, we specialize in apartment and society installations. We work with society management and electricity boards to ensure compliance with local regulations. We can install both individual parking spot chargers and shared community charging stations.

Yes, we offer 24/7 emergency repair services with guaranteed response within 4 hours in Gurugram and NCR. Our mobile service team carries common spare parts and diagnostic equipment to resolve most issues on-site.

Tata EV chargers are compatible with all Tata electric vehicles including Nexon EV, Tigor EV, and upcoming models. They also support other Indian and international EV brands with standard Type 2 and CCS2 charging ports.

You can schedule an appointment by calling +91 9210200086 or +91 9810125056, using our WhatsApp chat, or filling out our contact form. We typically schedule free site surveys within 24-48 hours and installations within 3-5 business days of order confirmation.